TANGIBLE PRODUCTS:
If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 10 days of receipt, unless we have notified you otherwise.

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.

Please note:
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the package using a delivery confirmation number, signature confirmation or insurance for the value of the goods.

The cost of returning the item to us is your responsibility.

PDF FILES:
Due to the digital nature of these items all sales are final. So if you are not sure if one of the digital patterns/tutorials is for you, please feel free to contact us with all the questions you may have before you make a purchase. Thanks!